Contact Us about Personal Information
For inquiries about customer personal information that we collect, such as E-mail Newsletter subscriber information, or prize entries, please contact us by telephone.
How We Handle Your Personal Information
Mandom Corporation will use personal information in order to handle complaints, inquiries, consultations, etc. in an appropriate manner.
Mandom Corporation may outsource these operations in order to achieve the objectives for its use.
Personal information will not be disclosed to any third party other than said outsourcing companies.
Provision of your personal information is optional; however, please note that we will not be able to reply to you or to take other actions if personal information is not provided.
Mandom Corporation assigns an executive officer in charge of the General Administration Division as the Personal Information Manager, organizes the internal system, and handles personal information in an appropriate manner.
Please note that your inquiry may receive a response from the department related to the details of your inquiry, the responsible contact staff, or the secretariat depending on the details of your inquiry.
Contact Us by Telephone
- Help desk for personal information
(in Japanese only)
Weekdays from 9:30 to 17:00
(No service available at weekends or on public holidays)
- [Please beware of swindles using Mandom's toll-free number]
- Cases have been reported of fake websites using Mandom's toll-free number (0120-37-3337). Our company has no connection with these websites, so please exercise caution.