Cases have been reported of fake websites using Mandom's toll-free number (0120-37-3337). Our company has no connection with these websites, so please exercise caution.
Request to Our Customers
- Please make sure you conduct skin-patch testing before using hair color products.
- This explains the patch test for using our hair color. This is very important to ensure the safe use of our products. Always follow instructions provided.
- Please use a degassing cap (to release residual gas).
- Please help us ensure the safe disposal of aerosol products by using a degassing cap (to release residual gas).
Contact Us about Our Products
How We Handle Your Personal Information
Contact Us by Telephone
Customer Relations Division
(in Japanese only)
Weekdays from 9:30 to 17:00 (No service available at weekends or on public holidays)
Our phone conversations with customers are recorded in order for our agents to understand the details correctly, as well as to improve our services.
Please note that we use a number display function and record your phone number should there arise any need to communicate with you further.
If you have the specific product at hand when calling us, it will make it easier for us to respond to your inquiries.
Contact Us by Letter
5-12, Juniken-cho, Chuo-ku, Osaka 540-8530, Japan