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When I use Gatsby or other hair foam why does it sometimes stop coming out of the can mid-use, or come out as liquid rather than foam?

Shake the Gatsby or other hair foam aerosol thoroughly before use and point the nozzle downwards. If you point the aerosol upwards or sideways, or repeatedly press the button gently in short bursts, you may find that only gas is released, making it harder to force foam out.

In a cold environment, for example in winter, the foam may not form so easily when it comes out of the can. If this happens, just dip the can in lukewarm water (35–40°C) for 10 seconds or so. Once the can has warmed up, it should work better.
*Warning: Do not heat the can to high temperatures as this may cause it to explode.

If you do this and the product still does not work, please contact the Mandom Customer Relations Division.



See our video on how to get the best results from our hair foam products.

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