Q&A .
Detail Q&A
Q&A on Troubleshooting
There is still liquid in the GATSBY Premium Type Deodorant Spray （quasi-drug）container, but it has stopped spraying.
If the spray does not come out, you may be able to unclog the nozzle by trying the procedure below.
[Procedure]
1．Remove the spray cap.
* You can also remove the cap with a pair of pliers by pulling it straight up.
2．Run the inside of the cap under water to remove any solidified material from the nozzle.
When doing so, do not cover the nozzle with your finger.
* For better results, soak the button in warm water (40℃) for about 15 minutes before rinsing.
3．Dry the cap completely and place it back onto the can again.
* If the problem is not resolved at once, repeat the process several times.
*If the problem persists after you have tried the above procedure, please contact our Customer Service Office.
If none of the answers above resolve your issue, lease contact the Customer Relations Division .
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