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Why does the product have an aroma even though it says fragrance-free?
Fragrance-free means we have not added any fragrance ingredients, not that the product has no smell. Cosmetics use a range of ingredients, some of which have their own aroma.
We use state-of-the-art technology to blend the ingredients so that they do not emit an unpleasant smell, but people sense smells differently so we recommend selecting fragranced or unfragranced products according to your personal preference.
If none of the answers above resolve your issue, lease contact the Customer Relations Division .
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