Search Q&A

Q&A on Troubleshooting

What should I do if I get hair dyeing product on my hands, face, or neck?

The longer you leave it, the harder it will be to wash off! Wash with soap in the same way as you would normally wash your hands or face. Wash carefully, as scrubbing too hard may damage your skin.
Warming the affected area with a heated towel before wiping with a damp towel into which soap has been foamed may also be effective in removing the dye.

If you are unable to wash the dye off straight away, wait a few days for your body to expel it as part of your natural metabolism.
Did this information help?

If you have any comments regarding any of the information located here, please let us know.

Thank you for your response.
We will use it for reference going forward.

*You may enter up to 800 characters, then click the Send button.

*Comments submitted using this form will not receive a reply.
We apologize for the inconvenience, but if you require a response, please contact us via the e-mail messaging form below.

If none of the answers above resolve your issue, lease contact the Customer Relations Division .

Contact Us

keywords search